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filler@godaddy.com
Welcome to BLB3d Printing! By using our website and services, you agree to the following terms and policies:
### 🧾 Customer Rights
- **Clear Information:** Customers are entitled to transparent details about pricing, production timelines, and material specifications.
- **Order Modifications:** Orders can be changed or canceled within 24 hours of placement unless production has already started.
- **Privacy:** We never sell or share personal data without your consent. Refer to our Privacy Policy for full details.
- **Safe Use:** Products are intended for lawful purposes only. We are not responsible for misuse or unauthorized modifications.
- **Communication:** We respond to support inquiries within 2–3 business days via email or phone.
- **Fair Treatment:** We treat all customers equally, reserving the right to refuse service only for violations of our conduct policies.
### ⚙️ Services and Transactions
- We may withdraw or cancel services at our discretion.
- Full payment is required before we begin production.
### ⚠️ Liability
- While we aim for accuracy, BLB3d Printing is not responsible for downtime, website errors, or outdated information.
- Print quality may vary due to design input, material limitations, and environmental factors.
### 🎨 Copyright and Usage
- All content and designs are property of BLB3d Printing unless stated otherwise.
- You may not reuse, replicate, or resell our designs without written permission.
### 🚫 User Conduct
- Abuse, spam, hate speech, and unlawful activity are prohibited.
- We reserve the right to disable accounts that violate these policies.
### ⚖️ Dispute Resolution
At BLB3d Printing, we aim to resolve any concerns quickly and fairly. If you have an issue with your order or experience, we ask that you follow the steps below before seeking formal legal resolution:
- **Initial Contact:**
Email support@blb3dprinting.com or call (260) 278-1555.
We respond within 2–3 business days and aim to resolve most issues within 5 business days.
- **Governing Law:**
These Terms are governed by the laws of the State of Indiana.
- **Jurisdiction:**
Any legal action must be filed in the courts located in Huntington County, Indiana.
- **Alternative Resolution:**
If direct resolution fails, both parties agree to first pursue mediation.
If mediation is unsuccessful, disputes may be resolved through binding arbitration, in accordance with Indiana law.
- **Individual Claims Only:**
Disputes must be handled on an individual basis. Class actions are not permitted.
- **Survival:**
This Dispute Resolution clause remains valid even if services are terminated or Terms are updated.
### 🛠️ Policy Updates
- Terms may be updated at any time. Continued use of our services confirms your acceptance of the latest version.
We know things can happen—so here’s how returns and refunds work at BLB3d Printing:
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### 🗓️ Return Eligibility
- You can request a return within 14 days of delivery if:
- Your item was damaged during shipping.
- There’s a clear defect due to printing error.
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### 📦 Item Condition
- Returned items must be unused, in original packaging.
- Custom prints aren’t returnable unless they’re proven faulty.
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### 📸 How to Start a Return
- Email us at support@blb3dprinting.com with:
- Your order number.
- Photos of the issue.
- We’ll reply within 2–3 business days with next steps.
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### 💳 Refunds
- Approved refunds will be processed within 7 business days.
- Refunds go back to your original payment method.
- Shipping charges aren’t refunded unless we caused the issue.
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### 📞 Need Help?
- Email support@blb3dprinting.com
- Or call (260) 278-1555
We’re here to keep things smooth and fair. If you ever have concerns, reach out—we’ll make it right.